Items ordered can be returned, no questions asked, within 120 days of sale. All returns are subject to a 10% restocking fee if cancelled in first 30 days. An additional 10% restocking fee per month will be charged if cancelled after 30 days.
To be received properly at our warehouse, a Return Label must be used. Email a request for a Return Label to info@memorable-gifts.com. The Return Label will be sent to you via email .
After the package has been returned to our facility, and passed an inspection for damage, the refund is generated and an email is sent from the credit card processor verifying the refund. The funds appear back in the account within 3 business days.
All shipping charges are non-refundable.